FAQ's about our store during the "Restart Ohio" effort

 
 
Q.  Is your physical store currently open?
A.  Sort of!  As of Saturday 5/2 we are able to accept appointments for clients who are wishing to shop with us in-store.  These appointments are subject to availability of staff and may not necessarily follow our normal business hours.  We will of course be taking all necessary precautions, including mask wearing.  We in turn require that all clients wear masks or face coverings and follow social distancing guidleines at all times in order to shop in the store.  Appointments will be limited to one person at a time, or in the case of a family or friends wishing to shop together we will allow two at a time to shop together.   We will plan to reopen our physical store fully on Tuesday May 12, pending any revision by the State of Ohio.
 
Q.  Is your outside sales lot open?
A.  Yes!  Our outside sales lot is available for you to browse 24/7.  We currently have a sampling of outdoor furniture available to peruse, with more being added weekly.  In addition we have displays open for our Playsets, Sheds, Pavilions and Pergolas.  If we are here and we see you on the lot we may come out to say "hello" and see if we can help - following precuations of course.  But generally the outside sales lot may be self-serve.  The Grey Craftsman She-shed by the driveway contains many of the catalogs and information you might need re the structures on the lot.
 
Q.  Can I purchase online at your website?
A.  Absolutely!  We have an excellent website (https://amishcountryfurnishings.com/) that is more than just a browsing site - our site displays prices and allows you to purchase over 5000 items via our secure shopping cart.  Whether ordering outdoor furniture for the warm days ahead or selecting hardwood and upholstered furniture for your interior spaces, our website is helpful, convenient and secure.  Plus, watch for various online specials during the closure.  If you have any questions while shopping online or don't see exactly what you are looking for or need a custom order, please email [email protected].  
 
Q.  I need to communicate with your store during this time - what is the best way to do so?
A.  We will be monitoring and available via a number of channels:
Email:  This will likely be the way we can most efficiently and quickly respond to you.  Send emails to sales@amishcountryfurnishings.com
Phone - (614) 791-8525 - simply leave a message and we will return your call.  Typically within 24 hours, but perhaps up to 48 hours depending on the day (i.e. weekend)
Facebook Messenger or Post Reply - Initiate a message from our page at https://www.facebook.com/geitgeys/
 
Q. Will you be doing any deliveries during the "Stay-at-Home" order?
A.  No, we are not permitted to make deliveries during this time.  We will resume deliveries after May 12th, pending a revision to the order.
 
Q.  I have an order in progress with you - will it be delayed?
A.  Most likely, yes.  Our suppliers have had to observe the same order which has of course impacted their ability to manufacture your order under the original time estimate.  For most builders production will be able to continue starting 5/4.  So in in most cases this means a delay or pause of 6 weeks on the stated lead times on an order.
 
Q.  Where is Tucker during the "Stay-at-Home" order?
A.  Tucker is home safe with his humans, practicing good paw washing, catching up on his napping and looking forward to the day when he can be with all of you once again in our store!